When You Place an Order With Us

At The Crown Leathers, your order is accepted once full payment has been successfully received. After payment, you’ll receive a confirmation email—this means your order is officially accepted and a contract between you and The Crown Leathers is in place.

If We Ever Need to Decline an Order

In rare situations, we may need to cancel an order. This may happen if:

• The item is out of stock
• We’re unable to ship to your address
• A product was listed with an incorrect price

If cancellation occurs, we will notify you immediately and issue a full refund within 30 days. No additional compensation can be offered, but we always aim to resolve such situations quickly and transparently.

Pricing

• All prices are displayed in USD, unless otherwise shown for your region.
• Shipping fees may vary depending on your country.
• If you pay in another currency, final totals may differ slightly due to exchange rates.

Changing Your Mind (Cancellation Policy)

You may cancel your order within 7 working days of placing it—no explanation required.

Simply contact us in writing (email accepted).

• If the order has already shipped, please do not open the package; return it to us at your own cost.
• Custom-made or personalized items can only be returned if there is a defect or an error on our end.

Refunds are processed within 30 days after the cancellation is confirmed or once the returned item is received and inspected.

If an item is damaged, used, or returned incorrectly, necessary restoration costs may be deducted.

Delivery Details (Multi-Country Shipping)

The Crown Leathers ships to multiple regions, including:

• USA
• UK
• Canada
• Australia
• All European countries

Please ensure your shipping address is correct at checkout.

Orders usually ship within a few days and typically arrive within 30 days, depending on your location.

Once an order is delivered, responsibility for the item transfers to you.

Fraud Prevention

To protect our customers and store security:

• We may use your information for anti-fraud checks
• Limited data may be shared with trusted verification partners
• All checks comply with applicable data protection laws

We never check your credit score and never store your card details.

How to Contact Us

For questions, updates, or support, reach out to us:

 info@thecrownleathers.com

We aim to respond as quickly as possible. Important announcements may also be posted on our website.

Events Beyond Our Control

The Crown Leathers is not responsible for delays caused by factors such as:

• Strikes
• Natural disasters
• Customs delays
• Factory or transportation issues
• Technical disruptions

However, we will always work to keep you informed of any major changes.

Payment Options

We accept:

• PayPal
• Visa
• MasterCard
• American Express

All payments are secured with SSL-encrypted checkout. We do not accept personal checks.

Changing or Cancelling an Order (After Placement)

If you change your mind within 2 days, contact us right away.

If your order has already shipped or reached customs, we cannot stop it—however, you may return it once delivered (following our return guidelines).

Pricing Errors

If a pricing error occurs:

• If the correct price is lower, you will be charged the lower amount.
• If the correct price is higher, we will contact you before shipping to confirm or cancel.

We are not obligated to honor obvious pricing mistakes (e.g., a $150 jacket mistakenly listed at $15).

User Accounts

If you create an account with The Crown Leathers, please keep your login credentials confidential.

Customers under 18 may only place orders with parental or guardian consent.

Full Agreement

These Terms & Conditions, along with our Privacy Policy and product descriptions, form the entire agreement between you and The Crown Leathers. No verbal or written statements made by staff can modify these terms unless officially published on our website.