At The Crown Leathers, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.

By accessing our website or purchasing our products, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

1.1 Personal Information

Collected when you place an order, create an account, or contact us:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely via third-party payment gateways — we do not store full credit card details)

1.2 Automatically Collected Information

When you browse our site:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and tracking technologies

1.3 Optional Information

If voluntarily provided:

• Product reviews
• Survey responses
• Customer support inquiries

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders
• To manage your account
• To communicate about orders, promotions, and updates
• To improve the performance and user experience of our website
• To detect and prevent fraud
• To comply with legal requirements

Marketing emails are only sent with your consent, and you may opt out at any time.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only as necessary:

• Payment processors (e.g., Stripe, PayPal)
• Shipping carriers (for order delivery)
• Website analytics services
• IT and hosting providers

All third-party partners are required to maintain confidentiality and protect your data.

We may also disclose information if required by law or to protect our legal rights.

4. Cookies & Tracking Technologies

The Crown Leathers uses cookies to:

• Improve website functionality
• Remember your preferences
• Analyze website traffic
• Support advertising and retargeting

You may adjust your browser settings to disable cookies; however, some features may not function properly.

5. Data Protection & Security

We use industry-standard security measures to protect your personal data, including:

• HTTPS encryption
• Secure payment processing
• Restricted access to personal information
• Regular system monitoring

Despite these measures, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your region, you may have the right to:

• Access, update, or delete your personal data
• Request correction of inaccurate data
• Withdraw consent for marketing communications
• Request information about how your data is used
• Request restriction of processing

To exercise your rights, contact us at info@thecrownleathers.com.

7. Data Retention

We keep your information only as long as:

• Necessary for order processing and customer service
• Required by law (e.g., tax records)
• Needed to resolve disputes and enforce agreements

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. International Data Transfers

If you are accessing our site from outside our operating region, your information may be transferred to servers located in other countries with different data protection laws. We take steps to ensure your data is protected.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us:

The Crown Leathers
30 N Gould St Ste R, Sheridan, WY 82801
Phone: +1 307 381 5236
Email: info@thecrownleathers.com